Welcome to Bra & Panty House. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and make purchases.

3. Products and Availability

We strive to display accurate product descriptions, images, sizes, colors, and prices. However:

  • Product colors may vary slightly due to screen settings.
  • Availability is subject to stock.
  • We reserve the right to modify, discontinue, or limit any product without prior notice.

4. Pricing

All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated.

While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors and cancel orders placed with incorrect prices.

5. Orders

When you place an order:

  • You agree to provide accurate and complete information.
  • All orders are subject to confirmation and availability.
  • We reserve the right to accept, decline, or cancel any order at our discretion.
  • If an order is cancelled after payment has been received, an eligible refund will be processed according to our Refund & Returns Policy.

6. Payments

We accept available payment methods displayed during checkout, which may include:

  • Cash on Delivery (COD)
  • Debit/Credit Cards
  • bKash
  • Nagad
  • Rocket
  • Other supported online payment methods

Orders will only be processed after payment verification where applicable.

7. Shipping and Delivery

We deliver throughout Bangladesh.

Estimated delivery times may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.

Delivery delays do not automatically entitle customers to compensation or cancellation.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy.

Please review that policy before making a purchase.

9. Customer Responsibilities

You agree to:

  • Provide accurate delivery information.
  • Keep your account credentials secure.
  • Use the website only for lawful purposes.
  • Not misuse, copy, or interfere with the website or its services.

10. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and website design, is the property of Bra & Panty House or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Bra & Panty House shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Account Suspension

We reserve the right to suspend or terminate any customer account if we believe it has been used fraudulently, unlawfully, or in violation of these Terms & Conditions.

14. Changes to These Terms

We may update these Terms & Conditions at any time. Changes become effective immediately after they are posted on this website. Continued use of the website constitutes acceptance of the revised terms.

15. Governing Law

These Terms & Conditions are governed by the laws of the People’s Republic of Bangladesh. Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts of Bangladesh.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Thank you for choosing Bra & Panty House. We appreciate your trust and look forward to serving you.